Online Tools

We’re here to support your needs in the way you are most comfortable. Below is information on how you can get access to our online toolkits tailored to your needs. You can also check out our list of most frequently asked questions. If you still need help, please contact us.

Dental Office Toolkit

The Dental Office Toolkit gives dentists quick, easy access to insurance information online. Using this Toolkit can help you get paid faster. View current enrollee eligibility and benefits information. Submit new and view previously submitted pre-treatment estimates and download EOBs. View the status and history for all submitted claims, review direct deposits, and get fast, free online claims processing.

Consumer Toolkit

With the Consumer Toolkit you get easy, secure access to your specific benefit information 24 hours a day, seven days a week. Find current eligibility for you and your dependents. Review your specific benefits, including your network program type. Find up-to-date benefit information, such as: how much of your yearly benefit has been used, how much is still available, and levels of coverage for specific dental services. Review specific claims transactions, reimbursements, payments, and pre-treatment estimates. Print a copy of your ID Card that you can give to your dentist.

Benefit Manager Toolkit

The Benefit Manager Toolkit is a secure online tool that makes a benefit manager’s life easier. With the Benefit Manager Toolkit, you can administer your group’s Delta Dental benefits at any time, in real time. Manage your group's eligibility online and eliminate the need to mail or fax eligibility information. Enter, edit and terminate enrollee eligibility. View high-level benefit information for your group to assist in answering questions about coverage, including maximums, deductibles, percentages and more. Review specific claim transactions, reimbursements, payments and pre-treatment estimates. Print ID Cards for your group's members.

Proposal Writer

Use this online tool to create benefit and rate proposals for groups of 2–99 lives. Create proposals anytime, anywhere. Get quotes when you need them, no waiting necessary. Adjust benefits and coverage levels to create a variety of proposals that best suit the client.

Translation Services

To provide better service to our customers, Delta Dental of Tennessee employs the assistance of Telelanguage Services. This free service to our members allows Delta Dental of Tennessee the enhanced ability to assist non-English speaking callers in over 150 languages.

Simply call our Customer Service department at (800) 223-3104 and request the language you need to be connected with a translator.